Internet of Things in healthcare: the case of RFID-enabled asset management

First coined by members of the RFID community in 1990s, the concept of the ‘Internet of Things’ is emerging as an important lever for addressing key organisational and societal challenges including megacities management, environmental management, supply chain and healthcare management. At the core of the concept, RFID technology is expected to play a vital role in terms of business value creation and realisation. Despite the high level operational and strategic potential of the technology, very few studies have been conducted on both the importance of RFID relative advantage and the RFID impact on asset management-related processes in healthcare. Filling this research gap is the main objective of this study, by assessing the importance of (a) the relative advantage of RFID in the healthcare sector and (b) the RFID impact on asset management-related processes in healthcare through a panel of experts using four rounds of the Delphi study. Finally, implications for practice and research are discussed.